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Good to know before you hire

Frequently Asked Questions

Tippers, dumpers, forklifts, and loaders normally deliver next working day inside our depot zones. Cranes need a lift plan first; tower cranes need about two weeks for surveys and erection.

Quotes itemise machine, delivery, collection, fuel policy, and damage cover. The only extras that can ever appear are tipping fees at cost and refuelling if a machine returns empty.

Many do on request — crane, forklift, and plant operators for day, night, and weekend cover. Self-drive is standard for trucks and dumpers.

Call the hire desk. Inside depot zones we swap the machine the same day; outside zones we attend within 24 hours. Breakdown cover is included in every hire.

Yes. One call swaps attachments or upsizes the machine, charged at the day-rate difference. Off-hire takes one call too.

Absolutely. We need site access details, a contact who can sign the handover, and operator certification where the machine class requires it.

Standard hires include breakdown response. Optional damage cover at 10% of hire caps accidental-damage liability at $500 per incident.

Yes — the shop stocks drills, grinders, sanders, kits, and generators with depot pickup or courier delivery, backed by a 12-month site warranty.

Still stuck? Ask the hire desk — answers within one working hour.